Stain & Odour Treatment

Accidents happen right?

So removing stains is part of our day to day job, some require special spotting treatments, some require more advanced stain removal methods.

We know our customers are only human, you are going to give that stain a go before calling in a professional, so if you do our best advice is to –

– Mop up the excess.

– Press a White Towel/Cloth/Kitchen Roll on the spill to soak up as much moisture as possible, keep repeating this until there is no more moisture or colouring transferring over.

– Then get a clean, damp towel & press on top of the affected area once again to try & complete the stain removal.

If anything still remains call us immediately to book in the stain removal appointment & if you have followed the steps above you have given us the best possible chance of removing your stain 100%.

Shop brought products will ruin (and bleach in some cases) your carpets so are not recommended, that being said to give our clients peace of mind, we do sell our very own spot & stain removers which are safe for all carpet types! They can be delivered to anywhere in the UK.

Janet Dalrymple

12:45 27 Jul 22

Billy provides a friendly and professional carpet cleaning service from start to finish. I have used his company before and did not hesitate to call him again.As usual, he arrived promptly and kept me informed at every stage. The carpets look like new again and smell so fresh. I would not hesitate in recommending his carpet cleaning company. You won’t be disappointed.

Zara White

17:58 04 Jul 22

Amazing company! Very polite, punctual and professional. Sofa and carpet both look brand new and smell fantastic.Having previously had the sofa cleaned by another company, the results this time around were above and beyond my expectations.So pleased I decided to use Nel's Carpet Cleaning. I will never use another company and would 100% recommend them!

Amaliaantoniaasuncion montessori0

13:25 22 Feb 22

We had Nel's to clean our carpets at the end of our tenancy and we were so happy that it was the first thing we did when we moved into the new house we have recently bought. I really feel I can trust them to provide with honest advice; they are very professional, hard work and the results are amazing. In our previous home, the carpet looked as new and in this new house, having Nel's the 2nd day we moved in, it meant that we felt that by the time they finished, the house was more ours, we could move around once pet odours, dog hair and general dirt was removed -it took them 5 hours!- I thoroughly recommend this company, they are honest, professional, they came the day after we call them up and very importantly, they are really friendly and pleasant, so it is nice to have them around. It is definitely money well spent.

Brandon Crane

22:01 18 Jan 22

I just want to start by saying I looked far and wide for a carpet cleaning company and when we come across Nel’s Carpet cleaning after having some previously bad experiences with other companies I’m glad we found them.Everything about them is excellent they’re polite, knowledgeable, thorough, punctual and surpassed my expectations!I wouldn’t hesitate to recommend them to anyone!My carpets & sofa smell incredible & look like they did when they were brand new!If your thinking about getting your carpets cleaned or sofa give these guys a call you won’t regret it.

peachcuber23

21:01 18 Jan 22

I highly recommend Nel's Carpet Cleaning. I had some concerns about my sofa so called them for a quote. Billy was able to address my concerns and explained how he'd be able to get it looking like new again. He was punctual and professional and did a fantastic job - the results were amazing and I felt like my sofa was brand new! His price was very competitive and service was 10/10. Thank you Billy.